It comes as no surprise that almost 45% of those in the Asia Pacific data centre construction industry say the biggest impact on the sector in the next three years is the specialist skills shortage. Our recent Data Centre recruitment survey reveals that the most in-demand Data Centre jobs include Building Services and Commissioning Engineers, Facilities and Operations Managers, and Mechanical Consulting Engineers.
In this climate, attracting the right candidates is paramount to business success. To do this you need a well-considered and highly tailored talent acquisition strategy. It’s especially vital in a highly competitive and niche industry like data centre construction.
What follows is an outline of key candidate attraction strategies to help you address the current shortage.
More often than not, candidates drop out of the recruitment process because it’s either excessively lengthy or they don’t receive timely communication, feedback or sometimes any response at all. This is certainly not something you can afford in a tight-talent market.
You will be richly rewarded by focusing on your candidate recruitment experience. While it ensures candidates remain in the pipeline, it also has the power to give your employer brand a boost. As the data construction industry here in Australia is relatively small, it is common for applicants talk about their recruitment experiences, both good and bad.
Consider using a variety of e-recruitment techniques to enhance your recruitment process. One example is AI chatbots that can engage with jobseekers 24/7 to answer questions about the position, schedule interviews and even keep them updated about their progress through the hiring cycle.
Studies and statistics abound about how a positive employer brand can help you secure talent. Whether it’s at the start of the process by encouraging them to apply and remain in the recruitment pool, during the offer phase by getting them to say ‘yes’, or most importantly, ensuring they stay once hired, you need your brand to be showcased.
According to Uptime’s 2022 Data Centre Industry survey, 42% of managers say their employees have been hired away by competitors, a figure that’s more than doubled since 2018. Invest some time auditing and refining your employer brand, particularly how accurately it highlights your company’s values, mission and culture. This will ensure people know what makes you different to your competitors.
One of the most powerful ways to illustrate your employer brand is utilise your existing employee talent. Showcase their stories and experiences across multiple channels and home in on showing what it’s really like to work with you. They can then learn what success means, how people can progress, what professional development opportunities you offer and so on.
Aim to be front and centre at industry events. Think about sponsoring an event or coming up with a novel way to celebrate International Data Centre Day.
Having a clear understanding of the current talent market, especially in relation to their needs and desires can help you to tailor your candidate attraction strategy accordingly.
While individual employees will want different things in a role, there are some commonalities across the board. Feel free to contact our Data Centre recruitment specialist for specifics about our industry.
According to LinkedIn’s Talent Market Australia Report 2021, the fastest-growing talent priorities are:
Overall, the top five priorities spots are:
Take a moment to evaluate your offerings in this area. You may even like to ask your current staff - anonymously or otherwise - how they feel you’re faring, as well as what’s important to them. If you can address these desires, you may just see a bonus of an increase in employee retention too.
When recruiting talent, times are tight, widening your candidate search is a savvy move. Here are a few suggestions:
Are your hiring conditions too narrow? Perhaps you can think about hiring for potential over experience, offering an internship/traineeship, or on-the-job training to help those without the right experience or qualifications get up to speed. It’s also important to look for those that have that all-important skill of critical thinking.
There are plenty of specialties that have a natural alignment to data centre construction work. Consider applicants in related industries such as life sciences, quality assurance, business management, manufacturing and other construction sectors.
It’s an unfortunate fact that the data centre industry is largely overlooked as an option at tertiary level. Forming partnerships with educators is a smart way to attract upcoming talent. You could do guest lectures about the industry, attend career days, and/or sponsor university events.
Recent Uptime Institute statistics show a lack of data centre gender diversity. Around 20% of data centres don’t have any female employees. Only 4% of those surveyed say approximately half their data centre staff are women. What can you do to tweak your employer brand and benefit offerings to attract more women?
If you’re scratching your head on this point, you may like to touch base with one of our Data Centre recruitment experts for advice.
We’d be happy to offer support in this area, or in any of the other candidate strategies we’ve mentioned, be it utilising e-recruitment techniques, tweaking your employer brand, understanding what data centre candidates really want, or widening your talent pool.
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